COURSE: "ONLINE ANALYTICS TOOL" (Technical Tool Redesign 3:23 min)
This digital eLearning course was created to familiarize the learner with an upgraded version of an outdated, online analytics tool. Proprietary software and LMS used for creation and access.
Please note: Proprietary information has been removed by using grey boxes on each screenshot throughout the recording
Please note: Proprietary information has been removed by using grey boxes on each screenshot throughout the recording
COURSE: "TERMS OF SERVICE CHANGES" (Policy course 2:31 min)
This digital eLearning course outlines changes made to the company's Terms of Service policy. This course was intended for internal managers who would, in turn, inform their customers of the changes. Proprietary software and LMS used for creation and access.
COURSE: "HANDLING ESCALATIONS" (Soft Skills course slideshow 1:03 min)
This digital eLearning course defines the difference between imminent and non-imminent threats then guides the participant to make their own determinations through discussions, scenarios, and "choose your own adventure" methodologies. Participants are given company-required actions to take for both scenarios. Proprietary software and LMS used for creation and access.
COURSE: "WHO IS CARMEN?" (2013 Purdue Practicum/Thesis project; partial redo 2020)
Here is a quick glimpse of one sub-module of a robust course originally built in Blackboard with Coursites. This short representation can be accessed in Articulate Review 360 with this link, or click on the image below. (You can also click here for a very, very detailed paper prototype of the entire project)
Tip: Make sure your volume is turned down for this one!
Tip: Make sure your volume is turned down for this one!
WORKSHOP GUIDE & SLIDES: "SITUATIONAL AWARENESS" (Soft Skills; Personal Sample 2015)
A facilitated workshop in trust and safety (situational awareness) for experienced employees delivering appointments with customers. The slides (L) are meant to be used for discussion points and topic milestones only. Use full screen to read the facilitator's guide (R) and pause if needed.
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PRESENTATION: "FANTASIA 2000" (Personal Presentation; LAUSD 2013)
A live presentation given to high school music and art students. This interactive talk was enhanced with physical artifacts. Use full screen to read the facilitator's guide (R) and pause if needed.
Tip: Make sure your volume is turned down for the middle of the slide show!
Tip: Make sure your volume is turned down for the middle of the slide show!
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