FREDDI ROKAW
  • ABOUT ME
  • EXPERIENCE
  • PORTFOLIO
  • EDUCATION
  • PUBLISHED WORKS
  • PRO ORGS & CERTS
  • VOLUNTEER WORK
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EXPERIENCE
Google/YouTube Instructional Designer (as a Nelson Staffing Contractor) - January 2019 to February 2020
  • Design, develop and implement technical and skills training for over 400 global strategic managers of top tier influencers and artists
  • Create eLearning courses using proprietary development software uploaded to an internal LMS
  • Meet with stakeholders and SMEs to assess and develop instructional strategies to meet the needs of learners
  • Evaluate training effectiveness linked to existing KPI’s, metrics, team and business goals
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Cast & Crew Entertainment Services, LLC. Instructional Designer - October 2017 to January 2019
  • Perform needs analysis in 6 national payroll offices from HQ in Burbank, CA
  • Design and develop comprehensive technical and soft skills training for over 300 employees
  • Evaluate training effectiveness linked to existing KPI’s and company-wide goals
  • Recommend further solutions to meet expectations of ROI based on assessment results​

Purdue University (online/remote) Co-Instructor/Teaching Assistant - May 2014 to November 2017
  • Graduate courses: “Motivation in Education”, “Strategic Assessment and Evaluation”, “Integration and Management of Computers in Education”, “Introduction to e-learning”, and “Learning Systems Design”
  • Assess and evaluate online graduate students; contribute to and monitor discussion forums; manage course assets

Enjoy Technology Learning Experience Designer & Field Leader - December 2014 to November 2015
  • Analyze, design, develop, implement, evaluate and facilitate curricula - technical and soft skills
  • Instructor-led and internal e-learning. Absorb LMS
  • Lead and train 40+ Experts in the field to deliver personalized technical experiences to customers
  • Communicate corporate initiatives and processes to field teams
  • Liaison between the field, operations, and management

​PayPal, Inc. Instructional Designer (contractor) - June 2014 to December 2014
  • Design, develop, and maintain learning plans and curricula for global and regional employees
  • On-demand e-learning and instructor-led courses and assessment. Articulate Storyline, internal LMS
  • Improve workflow and performance by developing new and updating existing processes

Apple, Inc. Lead Creative, Creative Strategies Trainer - April 2006 to February 2012
  • Facilitate “Train the Trainer” programs at Apple HQ in Cupertino
  • Served as mentor to incoming Guest Trainers for 3 years beyond the initial appointment period
  • Lead a team of five Creative Trainers to become an intra-company multiple award winning team
  • Maintain superior customer feedback by analyzing and acting on report data
  • ​Liaison between management and trainers

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  • ABOUT ME
  • EXPERIENCE
  • PORTFOLIO
  • EDUCATION
  • PUBLISHED WORKS
  • PRO ORGS & CERTS
  • VOLUNTEER WORK